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OWNER OPERATORS   SAFETY DEPARTMENT CONTACT LIST Toll free number: 888-777-0101 Lynn Kearney, Manager of Safety and Compliance Direct Line: 604-881-7808 Email: lynn@tenold.com Department Responsibility & Administration Health and Safety Programs Health and Safety Committees WCB claims Incentive Programs Company Newsletter Larry Stewart Direct Line: 204-694-4138 Email: larry@tenold.com Owner-Operator / Driver Liaison Recruiting Orientation and Training Matthew Fleetham Direct Line: 604-881-7829 Email: matthew@tenold.com Violations Logs, Hours of Service Motor Vehicle Accidents Cargo Claims Cheryl Thomson Direct Line: 604-881-7827 Email: cheryl@tenold.com Equipment licensing Operating authorities Fuel cards

FMCSA - CSA 2010 The FMCSA has delayed the launch of CSA 2010 until November 2010. Here's the new timeline: NOW: Carriers can preview CSA 2010 data although actual Behavior Analysis Safety Improvement Categories (BASIC) scores are not available yet. FMCSA will begin interventions in the 9 states that were involved in testing the new system. AUGUST 2010 Data preview will begin to include the actual BASIC scores so carriers will be able to see if their performance is above any of the FMCSA thresholds. OCTOBER 2010 New ruling in the US that will allow the FMCSA to make safety fitness determinations based on safety data instead of compliance reviews. The rule will be finalized in 2011. NOVEMBER 2010 The current measurement system, SafeStat, will be replaced with the new Carrier Safety Measurement System (CSMS). The FMCSA will begin sending warning letters to carriers with safety deficiencies. The FMCSA will begin using a revised Inspection Selection System that is based on the CSMS rather than on SafeStat. This is the rating system that roadside inspectors use to determine which trucks to pull in for inspections. For more information, check out their website at http://csa2010.fmcsa.dot.gov. We can access information on our own fleet now. If you want to find out more about your individual BASIC score, please contact Lynn or Matthew in Surrey. Top Ten Things You Need to Know About Brakes on Commercial Vehicles Commercial vehicles are powered forward by fuel. They are stopped by brakes that use heat as their energy source. Brakes are vital to the safe operation of a vehicle because they enable the vehicle to stop. Braking systems are complicated and contain many parts that need constant inspection and attention to ensure proper operation and performance. To be able to rely on your brakes in every driving situation, they must be properly adjusted, maintained and inspected before and after every trip. The only way to know when you have a brake adjustment problem is to measure the stroke. Poor brake adjustment reduces the ability of the service brakes to stop a vehicle and also reduces the ability of the emergency/parking brakes to stop and/or hold a vehicle. By far, brakes comprise the largest percentage of out-of-service violations cited during roadside inspections. Highway warning signs are usually for automobile drivers; truck drivers must translate them for trucks. Highway design engineers often do not know the margin of safety for trucks in their design. As a result, even if your brakes are adjusted and performing properly, when you are able to see a potential problem ahead your chances of stopping are less than that of car drivers. Be especially careful at how you apply your brakes when driving in mountainous areas. There are additional factors besides brakes that affect the vehicle’s ability to stop: Tire compound and tread depth; Loading and dynamic weight shift; Vehicle speed; Driver condition, mental state and knowledge of surroundings; Traffic congestion; Pavement surface characteristics; and Stopping-sight-distance. THE 3 MOST FREQUENT BRAKE VIOLATIONS IN THE TENOLD FLEET Chafing air lines Air leaks Brakes out of adjustment